FAQ

What is a "Deep Clean," and what are "Routine Cleanings?

Routine Cleanings Include:

Kitchen and Dining

  • Clean out microwave
  • Wipe down counters
  • Clean sink
  • Washing Dishes are by request only
  • Clean stove top
  • Clean exterior of oven, dishwasher, and fridge
  • Sweep and mop
  • Take out trash

Bathrooms:

  • Scrub and rinse tub,shower,sinks , and toilet
  • Wipe down countertops
  • Clean mirrors
  • Sweep and mop
  • Take out trash

Bedrooms:

  • Make beds and change sheets (by request only)
  • Dust
  • Take out trash
  • Clean Mirrors
  • Vacuum

Living room:

  • Vacuum upholstered furniture
  • Dust
  • Take out trash
  • Clean Mirrors
  • Vacuum

Offices:

  • Dust
  • Clean top of chairs
  • Vacuum upholstered furniture
  • Take out trash
  • Clean mirrors
  • Vacuum

All other rooms or halls include any of the items listed above.

Dusting does not include window panels, removing books and items from book shelves, picture frames, moving furniture, ETC;

Deep Cleans Include all Items Listed in Routine Cleanings plus the following. The following items are NOT included during routine cleanings:

  • Inside of Fridge
  • Inside of Oven
  • Wiping inside/outside of cabinets and drawers throughout home
  • Baseboards
  • Walls
  • Light switches and outlets
  • Windowsills
  • Doors

We do not move furniture. We do not clean TVs, Computers, or other electronics in your home.  We do not clean window blinds.

Do I have to be in my home during cleanings?

You do not have to be home during your cleaning. You can leave a way of entry, have a copy made for us to keep in the office for your cleaning, or be home. If on the day of your cleaning there is not a way of entry and you`re not home and unable to return to unlock you will be charged a $29.99 " None Entry Fee" and have your cleaning rescheduled to a date that is best for you.

What will your specialists not clean?

Our specialists deserve the right to deny to clean anything that violates health a sanitation standards such as dead animals, human waste, drug related items, and more. There is a $29.99 fee for pet feces or urine. Our specialist will notify you before cleaning such things to get your consent. If you do not wish to have these things cleaned our specialist will leave them and you do not have to pay the $29.99 fee.

Will I need to provide cleaning supplies, such as chemicals or a vacuum?

We offer various options for you to choose what type of cleaning best suits you and your home. We offer different prices and options; some including cleaners and others do not. Please contact one of our specialist for more information on our home cleanings options.